PRIVACY POLICY

All accesses to https://www.schwarzbrunn.at/ and https://club.schwarzbrunn.at, as well as accesses to other websites operated by Hotel Schwarzbrunn, are logged and stored in the log files of the web servers used. Only the information automatically transmitted by your internet browser to the server is stored in the log files. This includes, in particular: IP address, time of the server request, operating system, browser type/version, name of your internet service provider, the website from which you reached our site, and the pages you access on https://www.schwarzbrunn.at/ and https://club.schwarzbrunn.at or other websites operated by Hotel Schwarzbrunn. This information does not allow any conclusions to be drawn about your person. The storage of this data is solely for statistical purposes. Please also refer to the statements on Google Analytics further down on the page.

Further personal data is only collected if you voluntarily provide it to us, for example, in the context of emails, inquiries, or registration. You can, of course, use our website and customer club without providing personal data. However, we can then only offer certain services, such as sending offers or brochures, to a limited extent. If you have provided us with personal data, we use it to process your inquiries/bookings, provide other services, and for administrative purposes.

The user agrees that their personal data may be stored and processed as necessary. User personal data is treated as strictly confidential in accordance with the provisions of the Data Protection Act.

Personal data will neither be sold nor marketed to third parties. Your personal data will only be shared with third parties or otherwise transmitted if this is necessary for business processing or if you have previously consented. You can revoke a given consent at any time. It may also be necessary to disclose your personal data due to legal requirements or legal proceedings. Upon written request (address as above), we will inform you about the data stored about you. You can also correct incorrect data at any time or have unlawfully processed data deleted.

The provisions of the Data Protection Act apply.

Use of Analysis Programs

The responsible party conducts analyses of customer behavior in the context of using its service or commissions such analyses. For this purpose, anonymized or pseudonymized user profiles are created. The creation of these user profiles serves the sole purpose of continuously improving the service of the responsible party.

The responsible party also uses Google Analytics, a web analysis service of Google Inc. ("Google"), in the context of web analysis, using Google Analytics with the extension "_anonymizeIp()", which means IP addresses are only processed in a truncated form to exclude direct personal references. Data collection and storage in this context can be objected to at any time with effect for the future.

Google requires its users, such as the responsible party, to include the following notice in their privacy policies. The responsible party complies with this requirement by reproducing the following text:

"Google Analytics uses 'cookies', text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, please note that in this case, you may not be able to fully use all functions of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

Use of Cookies

The responsible party uses so-called "cookies" to design and optimize the online experience and online time of the customer individually. A cookie is a text file that is either temporarily stored in the computer's memory ("session cookie") or stored on the hard drive ("permanent" cookie). Cookies contain, for example, information about previous accesses by the user to the respective server or information about which offers have been accessed so far. Cookies are not used to run programs or load viruses onto your computer. The main purpose of cookies is to provide an offer tailored specifically to the customer and to make the use of the service as seamless as possible.

The responsible party uses session cookies and permanent cookies.

Session Cookies

The responsible party primarily uses "session cookies," which are not stored on the customer's hard drive and are deleted when the browser is closed. Session cookies are used for login authentication and load balancing (balancing the system load).

Permanent Cookies

In addition, the responsible party uses so-called "permanent cookies" to save the personal usage settings that a customer enters when using the services of the responsible party and thus to enable personalization and improvement of the service. Permanent cookies ensure that the customer finds their personal settings again when they visit the websites of the responsible party. Service providers commissioned by the responsible party to analyze user behavior also use permanent cookies to recognize returning users. These services store the data transmitted by the cookie exclusively anonymously. There is no association with the customer's IP address.

(1) Avoiding Cookies

The customer can always refuse the setting of cookies. This is usually done by selecting the appropriate option in the browser settings or by using additional programs. More details can be found in the help function of the browser used by the customer. If the customer chooses to disable cookies, this can reduce the functionality of the service and negatively impact the use of the services of the responsible party.

Use of Facebook Social Plugins

The responsible party uses social plugins ("plugins") of the social network Facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), on its website. The plugins are marked with a Facebook logo. When the customer accesses a website of the responsible party that contains such a plugin, the customer's browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the customer's browser and integrated into the website.

Through the integration of the plugins, Facebook receives the information that the customer has accessed the corresponding page of the responsible party's website. If the customer is logged into Facebook, Facebook can assign the visit to the customer's Facebook account. If the customer interacts with the plugins, for example, by clicking the "Like" button or leaving a comment, the corresponding information is transmitted directly from the customer's browser to Facebook and stored there. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options for protecting the customer's privacy, can be found in Facebook's privacy policy.

If the customer does not want Facebook to collect data about them in the manner described above, the customer must log out of Facebook before visiting the responsible party's website. It is also possible to block Facebook social plugins with add-ons for the customer's browser, such as the "Facebook Blocker."

ETRACKER

The provider of this website uses services from etracker GmbH in Hamburg, Germany (www.etracker.com) to analyze usage data. By default, we do not use cookies for web analysis. If we use analysis and optimization cookies, we obtain your explicit consent in advance. If you agree, cookies are used to enable a statistical range analysis of this website, measure the success of our online marketing measures, and conduct test procedures to test and optimize different versions of our online offer or its components. Cookies are small text files stored by the internet browser on the user's device. etracker cookies do not contain any information that enables the identification of a user.

The data generated by etracker is processed and stored exclusively in Germany on behalf of the provider of this website and is thus subject to the strict German and European data protection laws and standards. etracker has been independently audited, certified, and awarded the data protection seal of approval ePrivacyseal.

Data processing is based on the statutory provisions of Art. 6 Para. 1 lit. f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest within the meaning of the GDPR is the optimization of our online offer and our web presence. Since the privacy of our visitors is important to us, data that may allow a reference to an individual person, such as the IP address, login, or device identifiers, is anonymized or pseudonymized as soon as possible. No other use, combination with other data, or disclosure to third parties takes place.

You can object to the described data processing at any time. The objection has no adverse consequences.

My visitor data is included in the web analysis.

For more information on data protection at etracker, please see here.